Artwork Policy

Artwork Ownership

By submitting artwork, a logo, or any design to HatLink, you confirm that:

• You are the original owner of the artwork, or
• You have written permission from the rights holder to use it for embroidery production.

HatLink will not knowingly reproduce copyrighted or trademarked designs without proof of authorization. We reserve the right to decline any order we believe may infringe on intellectual property rights.

Accepted File Formats

For the best embroidery results, we recommend:

• Vector files (preferred): .AI, .EPS, .SVG
• High-resolution raster: .PNG with transparent background (at least 300 DPI)
• Also accepted: .JPG, .PDF

Low-resolution or blurry files may require our design team to recreate or clean up your artwork. We will contact you if adjustments are needed before production.

Digitization

All submitted artwork is digitized by our team before embroidery production. Digitization converts your logo into an embroidery stitch file. Minor adjustments may be made to ensure the best possible stitch quality — very fine details, gradients, and very thin lines may not translate perfectly to embroidery and may be simplified.

Artwork Proof & Approval

After checkout, our artwork team prepares your official production proof using your submitted logo, hat selection, placement, and design notes. A real person reviews the artwork for embroidery suitability before the proof is sent to you. Checkout does not count as artwork approval. Production begins only after you review and approve the official HatLink artwork proof. You may request artwork revisions at no charge before approval; when changes are requested, we will revise the artwork and send a new proof for approval before production.

Prohibited Artwork

We will not produce embroidery containing:

• Hate speech, slurs, or discriminatory imagery.
• Obscene or sexually explicit content.
• Content that infringes on registered trademarks or copyrights without authorization.
• Counterfeit brand logos or knockoff designs.

Questions?

Email us at info@hatlink.app.